Content Moderation and User-Generated Content (UGC) Policy for CodeBuySell LLC

At CodeBuySell, we strive to provide a secure, productive, and engaging platform for users to buy and sell game source codes, digital products, and services. As part of this effort, we have established clear guidelines and procedures for moderating content on our platform and ensuring that all User-Generated Content (UGC) complies with our rules, legal requirements, and community standards. This policy outlines the acceptable use of content submitted by users, including vendors, affiliates, and customers, and our procedures for moderating, managing, and addressing any issues that arise with UGC.

1. Overview

CodeBuySell offers a platform for the sale and purchase of digital products, including Unity and Unreal Engine game source codes. In addition to our own content, we allow users to contribute content such as product listings, reviews, comments, ratings, and other forms of interactive submissions (collectively referred to as “User-Generated Content” or “UGC”). The purpose of this policy is to ensure that UGC remains lawful, non-infringing, and appropriate for all users.

2. User Responsibilities

By submitting content to CodeBuySell, users agree to the following responsibilities:

  • Ownership and Licensing: Users must ensure that they own or have valid rights to any content they submit. Users must not submit content that violates the intellectual property rights of others, including but not limited to copyrighted work, trademarks, or patents.
  • No Harmful or Illegal Content: Users are prohibited from posting or sharing any content that is illegal, harmful, defamatory, offensive, discriminatory, or otherwise in violation of applicable laws or CodeBuySell‘s community guidelines.
  • Accurate and Non-Deceptive Information: Users must ensure that all content they post is truthful, accurate, and not misleading. This includes product listings, reviews, comments, and other forms of feedback.

3. Acceptable User-Generated Content

The following types of content are acceptable on CodeBuySell:

  • Product Listings: Vendors are allowed to submit original game source code, tools, assets, and digital products for sale, subject to approval and verification.
  • Reviews and Ratings: Customers are encouraged to leave honest feedback about the products they purchase. Reviews must be based on genuine experiences and must adhere to the guidelines outlined in this policy.
  • Comments and Discussions: Users can participate in discussions, share insights, ask questions, or provide suggestions in product forums, Q&A sections, and feedback areas.
  • Media Content: Vendors may submit images, screenshots, or videos that accurately represent the products they are offering, provided they are appropriate, non-offensive, and do not infringe on others’ rights.

4. Prohibited Content

The following types of content are strictly prohibited on CodeBuySell:

  • Copyright Infringement: Any content that violates copyright law, including the unauthorized use of copyrighted source codes, software, images, or any other intellectual property. All products uploaded must be original or properly licensed for resale.
  • Hate Speech and Harassment: Content that promotes discrimination, hate, harassment, or violence based on race, gender, ethnicity, sexual orientation, religion, or other protected categories.
  • Illegal Content: Any content that promotes illegal activities, such as fraud, drug use, terrorism, or unlawful practices.
  • Malicious Content: This includes content designed to harm or disrupt the platform, such as malware, viruses, phishing schemes, or deceptive links.
  • Obscene or Offensive Content: Content that is vulgar, obscene, or sexually explicit. This includes explicit language, graphic violence, or other inappropriate material.
  • Misleading or False Advertising: Any content that intentionally deceives users, such as exaggerated product claims, fake testimonials, or fabricated features.
  • Infringement on Privacy: Content that invades the privacy of others, including the sharing of personal information without consent or the posting of private communications.

5. Content Moderation

To maintain the integrity of our platform and ensure compliance with our policies, CodeBuySell employs a robust content moderation system. This includes:

  • Automated Moderation Tools: We use automated systems to detect and block inappropriate content, such as offensive language, copyright infringement, and malware. These tools help us maintain a safe environment for users.
  • Manual Review: Our team of moderators reviews flagged content to assess its compliance with our policies. This process includes evaluating product listings, reviews, comments, and other forms of UGC to ensure they meet our standards.
  • Community Reporting: We encourage users to report any inappropriate or suspicious content. If you encounter content that violates our policies, you can report it directly through our platform. We will investigate and take appropriate action.
  • Pre-Moderation for New Users and Content: New vendors and product listings may be subject to pre-moderation, meaning they must be approved by our team before being published on the platform. This ensures that all products meet our standards for quality and legal compliance.

6. Consequences of Policy Violations

If any UGC submitted by a user is found to be in violation of this policy, the following actions may be taken:

  • Content Removal: Content that violates our policies will be promptly removed or hidden from public view. In some cases, vendors or users may be asked to revise or resubmit their content to meet our guidelines.
  • Account Warnings: Users who submit prohibited content may receive a warning. Repeated offenses may result in further action.
  • Account Suspension or Termination: Users who repeatedly violate our policies or engage in severe misconduct may have their account suspended or permanently terminated. This includes vendors who repeatedly upload infringing products or users who engage in harassment or illegal activities.
  • Legal Action: In cases of serious legal violations, such as intellectual property infringement or illegal activities, CodeBuySell may report the user to the appropriate authorities or take legal action.

7. Vendor Responsibilities for Content

Vendors are required to:

  • Provide Accurate Product Information: All product listings must be accurate, providing a clear description of the product, its features, and any relevant documentation.
  • Maintain Content Integrity: Vendors must ensure that the content they upload, including code, images, and media, is original, free from malware, and does not violate any third-party rights.
  • Monitor Reviews and Feedback: Vendors should actively monitor product reviews and feedback for compliance with CodeBuySell‘s guidelines. Vendors may respond to legitimate questions or comments but must refrain from engaging in abusive or deceptive behavior.

8. Dispute Resolution

In the event of disputes over content or product issues, users are encouraged to follow these steps:

  1. Contact the Vendor Directly: For issues related to specific products or transactions, users should first try to resolve the issue directly with the vendor through our platform.
  2. **Report the Issue to *CodeBuySell*: If the issue cannot be resolved, users can contact *CodeBuySell* customer support for further assistance. We will mediate the situation and take appropriate actions according to our policies.
  3. Legal Actions: In cases of serious disputes involving legal matters (e.g., intellectual property claims or fraud), CodeBuySell reserves the right to take legal action as necessary.

9. Moderation of Reviews and Ratings

CodeBuySell allows customers to leave reviews and ratings for products they have purchased. These reviews must adhere to our standards and provide constructive, truthful, and non-deceptive feedback. Reviews that:

  • Violate our content guidelines will be removed.
  • Are posted by users with no genuine experience with the product (e.g., spam reviews or fake reviews) will be subject to removal and may result in the user’s account being flagged.

10. Compliance with Legal Requirements

In addition to the content moderation rules set forth here, CodeBuySell complies with applicable laws regarding content moderation and user protection. This includes:

  • DMCA (Digital Millennium Copyright Act): If any user-generated content infringes upon the intellectual property rights of another party, CodeBuySell follows a strict DMCA takedown process to remove the offending content.
  • General Data Protection Regulation (GDPR): We respect user privacy and data protection regulations, ensuring that all personal data provided by users is handled in compliance with relevant data protection laws.
  • California Consumer Privacy Act (CCPA): We follow all necessary procedures to ensure that the rights of California residents regarding their personal data are respected.

11. Updates and Changes to the Policy

CodeBuySell reserves the right to update or modify this Content Moderation and User-Generated Content Policy at any time. Users will be notified of significant changes, and continued use of the platform constitutes acceptance of the updated policy.

By following this policy, CodeBuySell aims to maintain a safe, lawful, and respectful platform where users can freely engage in buying and selling digital products while respecting the rights and privacy of all parties involved.